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LG Complaint - LG faulty product with the WORST customer service - LG Refrigerator
LG Complaint

LG Complaint

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LG faulty product with the WORST customer service - LG Refrigerator


I have had an LG refrigerator that has been repaired numerous times. The ice maker (repaired three times) comes apart and shards of plastic and screws mix with ice from the ice dispenser. The handle has been broken. Rust stains are all over my freezer door from the leaking ice water dispenser. The metal on the back of the refrigerator was dented and caused the tubing to leak and ruin my wooden cabinet surrounding my refrigerator. I had the relay switch repaired and now I have no water from my water dispenser. LG repairman refused to even take it apart to look at it.My ice maker dispenser lever is damaged and I submitted an e-mail to the resolutions center at LG that they did not even acknowledge it. I have spent at least 100 hours on the phone to resolve the multiple issues with this refrigerator and all you get is "switch and bait" and hang-ups. All the service people that have been here from the extended service contract I had from Home Depot tried to deal with LG and they have met with the same stonewall.
I recently purchased a dishwasher from a local appliance store who no longer carries LG products because of their terrible customer service.
LG makes absolutely no effort to correct their manufacturing mistakes!


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